Shipping Policy

At Eleven Berry, we strive to offer reliable and affordable shipping options. Below is our shipping policy for all orders.

1. Shipping Locations

We currently ship to:

• United Kingdom (mainland and Northern Ireland)

• Select international destinations (contact us for availability)

2. Processing Times

Orders are typically processed within 1–3 business days. You will receive a confirmation email when your order has shipped.

3. Shipping Methods & Rates

Standard Shipping (FREE):

• Delivery in 6–10 business days

Priority Shipping + Damage Protection (£3.95):

• Delivery in 3–6 business days

• Includes full refund or replacement in case of shipping damage

4. Tracking

All orders come with a tracking number, sent via email once dispatched.

5. Delivery Issues

If you experience delays or issues with delivery, contact us at info@elevenberry.com. We will work with the carrier to resolve the problem.